Welcome to Car Hire Peterborough. These Terms of Service govern your use of our website and vehicle rental services. By using our services, you agree to these terms.
Rental Terms
All car rentals include a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines important terms, conditions, insurance coverage, fees, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Peterborough requires:
- To rent a vehicle in Peterborough, drivers must be at least 21 years old; age restrictions may differ based on vehicle type, and extra fees may apply for those under 25. A valid full driving licence suitable for the vehicle category is required, held for the duration specified in the Rental Agreement. Renters must also present valid identification and proof of their current address, along with payment information and a security deposit. Additional criteria outlined in the Rental Agreement must be met as well.
Booking and Payment Process
- Bookings for car hire in Peterborough can be completed via our website, by telephone, or directly at our local office. A booking deposit might be necessary to confirm your reservation. The remaining balance and a security deposit are generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Peterborough, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and signed by both parties. When returning the vehicle, it should be in the same condition as when it was collected, apart from reasonable wear and tear. Any new damage will be assessed and may incur additional charges. Ensure the vehicle is returned with the same fuel level as at collection; refueling fees will apply if the tank is not full. Late returns could result in extra charges, so please inform us as soon as possible if you anticipate a delay. You are responsible for any parking fines, traffic violations, or other charges that occur during your rental period, along with a small administration fee.
Insurance and Liability Policies
- All rentals come with basic third-party insurance included. You can find full coverage details and excess amounts in the Rental Agreement. Additional insurance options may be offered to lower your financial liability. It is advisable to review these options thoroughly. You remain responsible for any damage or loss up to the insurance excess, unless additional insurance is purchased. Damage resulting from negligence or misuse, or violations of these Terms, remains your responsibility regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For detailed information, please review your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited uses of the rental vehicle:
- The vehicle must not be used for any unlawful activities. This includes racing, rallying, off-roading, or other dangerous pursuits. Transporting hazardous materials is prohibited. Sub-letting to third parties or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should not be used for purposes it was not intended for, nor should passenger or weight limits be exceeded. Driving outside the agreed geographical boundaries without prior authorization is also prohibited.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Peterborough will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business related to your use of our services. Our total liability for any claims will not exceed the amount you paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
10. Terms Updates
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Peterborough Car Hire Services
Riverside Way, Peterborough PE1 1AA, United Kingdom
Contact Number::
443332100115